Trust

What a procurement department needs to verify before approving us as a supplier.

We prefer to answer compliance questions before the first order. This page gathers what we provide, what we cover and what we don't promise.

Legal identity

Company name, contracting entity, registered office and contact details provided on request in the supplier file.

Supplier file

Registration record, bank details, certificates and anti-corruption policy sent to your procurement or finance department.

Sourcing quality

Panel entry criteria: ability to document the reference, delivery track record, responsiveness and non-conformance follow-up.

Payments

Invoicing entity, accepted currencies and terms specified before ordering. No payment requested outside the contractual circuit.

Lead time commitments

Acknowledgement within 2h and quotation within 48h are understood in business hours, from a complete, validated RFQ.

Liability and insurance

Contractual scope and allocation of responsibilities defined by the chosen Incoterm and restated in every offer.

Data protection

Information provided in an RFQ is used to process the request. Retention period and access rights specified in the privacy policy.

Client references

Published case studies are shared with client consent. JOUKWA's exact role is described in each case.

Service commitments

The turnaround times we keep

Dedicated contacts

Each address corresponds to a team. Supplier approval requests and compliance questions are handled as a priority.

Request it in writing, specifying your entity and country: we send the available documents within 24 business hours.