What a procurement department needs to verify before approving us as a supplier.
We prefer to answer compliance questions before the first order. This page gathers what we provide, what we cover and what we don't promise.
JOUKWA is a trade name operated by GROUPE EKIDA SAS, the contracting and invoicing entity. Registered office: 25 Rue de Ponthieu, 75008 Paris, France. Registration extract provided in the supplier file.
Registration record, bank details, certificates and anti-corruption policy sent to your procurement or finance department.
Panel entry criteria: ability to document the reference, delivery track record, responsiveness and non-conformance follow-up.
Invoicing entity, accepted currencies and terms specified before ordering. No payment requested outside the contractual circuit.
Acknowledgement within 2 business hours; qualified quotation targeted within 48h from a complete, validated RFQ. Complex tenders and multi-line requests: sourcing lead time agreed in writing, sometimes several days.
Contractual scope and allocation of responsibilities defined by the chosen Incoterm and restated in every offer.
Information provided in an RFQ is used to process the request. Retention period and access rights specified in the privacy policy.
Published case studies are shared with client consent. JOUKWA's exact role is described in each case.
The turnaround times we keep
- T+0Logged and assigned a file number.
- T+2hBusiness hours, Monday to Friday, Europe/Paris time zone.
- T+24hSupplier consultation and clarification of technical points.
- T+48hTimeframe counted from a complete, validated RFQ.
- ExecutionUpdated at every logistics step.
- DeliveryProof of delivery issued and file archived.
Who to write to, by topic
Each address corresponds to a team. Supplier approval requests and compliance questions are handled as a priority.
- rfq@joukwa.frRequest for Quotation
- business@joukwa.frBusiness & partnerships
- contact@joukwa.frGeneral enquiries
- ops@joukwa.frLogistics & Operations
- support@joukwa.frSupport & after-sales
- teamadmin@joukwa.frAdministration & billing
Need the supplier approval file?
Request it in writing, specifying your entity and country: we send the available documents within 24 business hours.
